Connecting with Customers to Close More Sales
“This is a paradox of sorts: build relationships with people because you like them, not because they can generate business opportunities and you will develop more work.” Larry White, Author of Sales Game: A Guide to Selling Professional Services
Want to close more sales? Then learn what makes your clients tick. Our sales rapport training can teach your sales professionals how to read and react to the buying styles of your clients so that they more easily connect and build stronger rapport. That, in turn, leads to a better bottom line.
LEARNING OBJECTIVES
This unique approach to training your sales team will engage them on a whole new level!
- We’ll provide your sales team with insight into their own sales styles and help them better understand the various buying styles that exist in today’s market.
- They will learn to read their clients’ buying styles and, most importantly, adapt their style to meet their clients’ needs so they can close more sales.
- Strategies for adapting to ACTUAL clients will be developed during this training.
TIMELINE
This training can be facilitated in one day. However, it is most effective when employees are given one week in between sessions to process the training content and put into practice their newly learned skills. Therefore, a three-week training program is suggested with three-hours of coaching each week.
The benefit of three separate two-hour sessions is it allows us to (1) incorporate homework that encourages real-world application and (2) provide follow-up coaching based on the attendees’ homework experience. This is the best approach to ensure employees (1) absorb the training content and (2) adopt new behaviors that ultimately result in improved sales skills.
PREREQUISITES
To get the most out of this training, it is recommending that your sales team attend “Communicating Effectively as a Team” prior to attending this training, although it is not absolutely necessary.
Gain a competitive advantage by showing your sales professionals how to connect better and cultivate strong connections with all their clients. Call or email us today!
