You’ll remember, after reading part one, that as a result of verbal feedback from Patient Care’s referral partners and data obtained from patient surveys, the CEO learned that the behavior of his employees was having a negative impact on Patient … Continued
Communication Essentials
How’s Your “I Got a Guy” Network Looking? Could it use a little tender loving care?
Let’s say you received a telephone call today informing you that a close friend or family member was badly injured in an accident caused by another person. Would you know what type of attorney was needed to help your friend … Continued
Six Tips for Communicating Your Style in Job Transition and Career Progression
Today’s guest post is compliments of our good friend, Lisa McDonald, a Career Coach-Strategist and Certified Professional Resume Writer. ******** STOP STIFLING YOUR STYLE! I have a thing for shoes; actually for anyone who knows me they know that is … Continued
CASE STUDY (part two): Showing Employees How to Get Along
If you haven’t read part one of this case study, or if you would like to read it again, click here. INTRODUCTION You’ll remember, after reading part one, that as a result of verbal feedback from Patient Care’s referral partners … Continued
Preserving Energy at a Networking Event
Today’s guest post is compliments of our good friend, Kathy Slaughter, a private practice therapist at Integrative Health Resources. Everyone tells you networking is critical for career and personal growth. Some people gain energy from spending time around others – … Continued
On which side of the body should we wear our name badge/tag?
ANSWER For optimal viewing, we should wear our name badge on the right side of our body – high on the shoulder, on or near our collar bone. EXPLANATION When interacting with another person, we typically take in his or … Continued
Three Easy Ways to Appear More Confident
Impactful communication is a multi-faceted skill set. It involves not only our choice of words, but also how we carry ourselves, the confidence we exude and the respect we’re able to command. When done well, it can have a dramatic … Continued
CASE STUDY (part one): Showing Employees How to Get Along
INTRODUCTION Appearance is only one component of Effective Image Management. The other two equally important components are Behavior and Communication Skills. To truly maximize our potential as business professionals, we must include all three in a carefully crafted image management … Continued
Authenticity is the Result of Consistent Verbal & Non-Verbal Communication
A few weeks ago, my husband (Brian) was introduced to someone whom we will call Amy. Since then, he has interacted with Amy face-to-face a couple of times and exchanged a few emails. A few hours ago, Brian entered my … Continued
What conclusions do others make about you when they observe you from a distance?
Several weeks ago, our new neighbors moved into a condo that is across the parking lot from my office window. I watched them move in which means I observed the way they interacted with one another and took note of … Continued
